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1. How do I obtain a copy of my DD214/discharge papers?

The Veterans' office has access to the Massachusetts Military Records Database and can look up a DD214/discharge record if the Veteran enlisted in the military while living in Massachusetts. If a record isn't in this database, our office can assist you to complete a request for records from National Military Archives in St. Louis, Missouri.

2. What is the definition of a Massachusetts veteran?

View the definition as stated by the Massachusetts General Laws, Chapter 4, Section 7, Clause 43 as amended by the Acts of 2005, Chapter 130: Definition of a Massachusetts Veteran.

3. How do I enroll in the Veterans' Administration (VA) health care system?

If you served in the active military, naval, or air service and are separated under any condition other than dishonorable, you may qualify for VA health care benefits. The first step is to apply. The Veterans' Services office can assist you in completing the four-page application: VA Form 10-10EZ.

4. How do I get a veteran identification card?

A lot of companies offer discounts if you show a veteran identification (ID) card. This ID card is actually your picture ID that you get when enrolling in the VA health care system.  Our office can assist you with the application (VA Form 10-10EZ) for applying for the VA health care system.

5. What is proper flag etiquette?

Read about The United States Flag: Federal Law Relating to Display and Associated Questions (U.S. Congress, Updated April 14, 2008) for information about proper flag display, flag condition, and more.

6. How do I dispose of an old or worn flag?

The United States Code, Title 4 Chapter 1, Section 8, says:
The flag, when it is in such condition that it is no longer a fitting emblem for display, should be destroyed in a dignified way, preferably by burning.

You can leave old and worn flags at the Veterans Office, or at the Flag Retirement Box at the Hartwell Transfer Station located at:
60 Hartwell Avenue
Lexington, MA 02421

7. How do I apply for the veterans' financial assistance program?

Under Chapter 115 of Massachusetts General Laws (M.G.L. ch. 115), the Commonwealth provides a uniform program of financial and medical assistance for indigent veterans and their dependents. Qualifying veterans and their dependents receive necessary financial assistance for food, shelter, clothing, fuel, and medical care in accordance with a formula that takes into account the number of dependents and income from all sources. Eligible dependents of deceased veterans are provided with the same benefits as if the veteran were still living. For applications, contact the local Veterans’ Service Officer (VSO) in the city or town where the veteran lives.

8. How do I apply for aid and attendance?

Veterans and survivors who are eligible for a VA pension and require the aid and attendance of another person, or are housebound, may be eligible for additional monetary payment. These benefits are paid in addition to a monthly pension, and they are not paid without eligibility for Pension. Please visit the Veterans' Service office for assistance with the aid and attendance application process.

9. How do I apply for VA Disability Compensation?

Disability Compensation is a tax free monetary benefit paid to Veterans with disabilities that are the result of a disease or injury incurred or aggravated during active military service. Compensation may also be paid for post-service disabilities that are considered related or secondary to disabilities occurring in service and for disabilities presumed to be related to circumstances of military service, even though they may arise after service. Generally, the degrees of disability specified are also designed to compensate for considerable loss of working time from exacerbations or illnesses.

Please visit the Veterans' Services office for assistance with the application for VA Disability Compensation.