Why are we replacing water meters?

There are a total of 14,451 active water meters exist in the Town's system. The largest portion of the DPW's metering infrastructure was installed between 1998 and 2002. As with any mechanical device, water meters are subject to wear and tear, and over time begin to lose their accuracy.

Instead of budgeting to test small meters, utilities typically budget to replace meters when they reach a specified age. The Department of Environmental Protection's (DEP) Guidelines and Policies for Public Water Systems states that the normal life expectancy of water meters ranges from 7 to 15 years. Approximately 45% of the Town's small water meters have been in service 15-years or longer.

The project involves replacing domestic and irrigation meters in service prior to 2010. These meters will be replaced with solid state meters, which do not depreciate in accuracy over time and therefore will provide great value in a replacement program.

Meters put in service since 2010 that have remaining useful life will be retrofitted with a new reading device.

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1. What can I expect?
2. Will I be billed for this meter replacement?
3. What are the benefits of replacing water meters?
4. Why are we replacing water meters?
5. How do I schedule an appointment?